The Interlude Café
Effective Date: August 11, 2026

Important Scope
These terms are for a customer relationship. They do not apply merely because someone visits The IC website; website use is governed by The IC Website Terms of Use. A product page, checkout page or invitation may contain additional terms for a particular offer.

Please read these terms carefully. They set out the legal basis on which Midlennial Ventures Limited provides The IC products, services, events and assessments. By placing an order, making a booking, subscribing to a paid offer or accepting an assessment invitation, you agree to these terms and any product-specific terms presented before you commit.

1. About These Terms

These Customer Terms and Conditions (Terms) govern paid or expressly accepted customer relationships with The Interlude Café (The IC). The IC is a public-facing brand and project operated by Midlennial Ventures Limited (we, us or our).

The Terms apply to a product, digital content, event, subscription, assessment, report or other service only where we make it available to you and you accept the relevant offer. They do not promise that every type of product mentioned in these Terms is currently available.

If a product page, booking page, order form, invitation or separate agreement contains additional terms, those additional terms apply to that offer. If there is a conflict, the product-specific terms prevail to the extent of the conflict.

2. Who We Are and How to Contact Us

The IC is operated by Midlennial Ventures Limited, a company registered in England and Wales with company number 15913892.

Registered Office:

71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Customer, cancellation and complaint contact: hello@midlennial.com

The principal website for The IC is https://theinterludecafe.com.

3. Definitions

Assessment: the Work-Money-Life Snapshot, any later version of it, and any related response, report or follow-up we expressly make available.

Customer: an individual or organisation that purchases or accepts a Product or Service from us.

Digital Content: content supplied in digital form, such as a guide, report, audio, video, online material, tool or downloadable material.

Event: a workshop, course, live session, webinar or other event, whether online or in person.

Product: a paid or free product, programme, event, Assessment, report, Digital Content or other offering made available by The IC.

Service: an activity or service supplied by us other than goods or Digital Content.

You: the Customer, participant or person accepting the relevant offer.

4. The Work-Money-Life Snapshot

Assessment Position
The Snapshot is a structured reflection and learning tool. It is not coaching, therapy, a clinical or psychological assessment, a diagnosis, regulated financial advice, legal advice, tax advice, investment advice, employment advice or a recommendation to take a particular course of action.

4.1. Purpose and Current Scope

The Snapshot is intended to help a participant reflect on aspects of work, money and life, recognise patterns and consider possible next steps. It may be offered free of charge or on terms stated clearly before you take part.

The Snapshot is an early-stage assessment and learning mechanism. We may change, pause, withdraw, test, correct or improve it as we learn. We do not guarantee that it will always be available, that a report will be produced in every case, or that any output will be complete, personalised or suitable for your particular circumstances.

4.2. Your Participation

You must be at least 18 years old and provide information that is accurate to the best of your knowledge. You should answer only the questions you are comfortable answering and should not submit information about another person without a lawful basis and their authority.

Do not use the Snapshot for an urgent or high-stakes matter requiring professional assessment or immediate support. Do not submit health information, information about another person, or other sensitive personal information unless we specifically request it and provide an appropriate privacy explanation at that point.

4.3. Outputs, Limits and Your Decisions

Any output, score, prompt, report, framework or follow-up generated from the Snapshot is for general reflection and learning only. It is based on limited information and may not capture your full circumstances, priorities, risks or opportunities. You remain responsible for your own decisions and for seeking suitably qualified professional advice where appropriate.

The Snapshot is not intended to make decisions with legal or similarly significant effects about you. We will not use it to make an automated decision about your eligibility for credit, insurance, employment, healthcare, housing or another regulated or high-impact service.

4.4. Data and Consent

Personal data connected with the Snapshot is handled under The IC Privacy Notice and any assessment-specific notice or consent wording shown before collection. These Terms do not replace that privacy information or obtain consent on its behalf. We will explain any material change to the purpose, data use, sharing, profiling, re-contact or research use before it applies.

5. Orders, Bookings and Contract Formation

A website page, invitation or other communication is an invitation to treat, not an offer by us to supply a Product. You make an offer when you submit an order, booking or other acceptance. A contract is formed only when we send you an order or booking confirmation, or expressly confirm your participation, whichever happens first.

Before you place a paid order, we will make the main characteristics of the Product, price, applicable taxes, payment timing, delivery or access arrangements, cancellation information and any product-specific restrictions available to you in a clear manner.

We may decline an order or booking where reasonably necessary, for example because a Product is unavailable, a price or description contains an obvious error, payment has not been authorised, capacity is limited, or we reasonably believe the order is fraudulent or breaches these Terms. If payment has been taken for an order we do not accept, we will refund it promptly.

6. Prices, Payment and Subscriptions

Prices will be stated in pounds sterling unless the relevant product page clearly says otherwise. Prices include VAT where applicable. You are responsible for any bank, card-provider, currency-conversion or other third-party charges that are not included in the displayed price.

Payment is due at the time stated in the relevant offer. We may use a third-party payment processor. We do not store full payment-card details unless we clearly tell you otherwise.

If we offer a recurring subscription, the relevant checkout or product terms will state the billing interval, price, renewal arrangements, how to cancel and the notice we will provide where required by law. You may cancel a recurring subscription using the method we make available, subject to any minimum commitment or other terms stated clearly before you sign up.

7. Delivery, Access and Events

7.1. Digital Content and Services

We will supply Digital Content and Services in the way and at the time stated in the relevant offer. You are responsible for having compatible equipment, software and internet access, unless we agree otherwise. We may make reasonable updates, security changes or technical changes to Digital Content where necessary, provided that we do not materially reduce a paid Product's conformity with its description without a lawful basis and appropriate notice.

7.2. Events

Event details, including date, time, format, location, capacity, access instructions and any preparation requirements, will be stated at booking. We may make a reasonable change to an Event where necessary. If we cancel an Event or make a material change that you do not accept, we will offer a replacement date or a refund of the amount paid for that Event, unless the cancellation arose from your breach of these Terms.

7.3. Access Restrictions

Unless we expressly agree otherwise, access is personal to you. You must not share access links, log-in details, reports, Digital Content or paid event places with another person, or use them for a commercial purpose.

8. Cancellation, Refunds and Statutory Rights

Consumer Rights Are Preserved
Nothing in these Terms removes or reduces a consumer right that cannot lawfully be excluded. The cancellation position for a particular Product will be confirmed before you place an order.

8.1. The 14-Day Cancellation Right

If you are a consumer buying online, you will usually have a 14-day right to cancel from the date the contract is made, subject to the statutory exceptions and the type of Product. You may use the model cancellation form in Appendix 1, but you do not have to use it. A clear email to us is sufficient.

8.2. Digital Content

Where paid Digital Content is made available immediately, we will ask separately at checkout for your express consent to immediate supply and for your acknowledgement that you lose the 14-day cancellation right once supply begins. If we do not obtain the consent and acknowledgement required by law, your statutory cancellation rights are not affected.

8.3. Services

Where you ask us to begin a paid Service within the 14-day cancellation period, we will ask for your express request. If you then cancel before the Service is fully performed, you may have to pay a proportionate amount for what was supplied before cancellation, as the law permits. Once a Service has been fully performed during that period, the cancellation right may end only where the required request and acknowledgement have been obtained.

8.4. Events and Other Product-Specific Refunds

Any cancellation deadline, transfer option, event-specific refund policy or other product-specific arrangement will be stated before booking. Those arrangements are additional to, and do not remove, any statutory rights you have.

8.5. Faulty Digital Content or Services

If paid Digital Content is not of satisfactory quality, fit for purpose or as described, or if a paid Service is not carried out with reasonable care and skill, you may have statutory remedies. Depending on the circumstances, these can include repair, replacement, repeat performance, a price reduction or a refund. Please contact us promptly so that we can investigate and put matters right.

8.6. Free Assessments

A free Assessment does not create a right to a refund. It remains subject to the safeguards and limitations in section 4 and to any legal rights that apply to free digital content.

9. Acceptable Use and Customer Conduct

You must use The IC Products and Services lawfully and respectfully. You must not:

• use a Product or Service to harass, threaten, defame, discriminate against or harm another person;
• submit unlawful, misleading, infringing, confidential or sensitive third-party material without authority;
• interfere with a website, assessment, event, payment process, access system or other technical service;
• attempt to gain unauthorised access, introduce malicious code, scrape content at scale or circumvent security or access restrictions;
• use The IC materials to provide a competing commercial service, train an AI model, or create a derivative product without our written permission; or
• misrepresent a relationship with The IC or use our name or branding in a misleading way.

We may suspend or end access where reasonably necessary to protect people, systems, intellectual property, legal rights or the integrity of a Product or Service. We will act proportionately and, where appropriate, explain the reason. This does not affect any right to a refund that you may have under law.

10. Intellectual Property

We or our licensors own the intellectual property rights in The IC Products, Services, Digital Content, assessment materials, reports, website content, branding and related material. These rights are protected by copyright, trade mark and other laws.

Subject to these Terms and payment of any applicable fee, we grant you a personal, limited, non-transferable, non-exclusive and revocable right to use the relevant Product for your own non-commercial purposes. You may not copy, share, republish, sell, license, adapt, translate, distribute or commercially exploit it unless we give you written permission or the law permits it.

You retain ownership of content you submit. We will use personal data only as explained in the Privacy Notice. Where you provide feedback, suggestions or non-personal comments, you allow us to use them without payment or restriction to improve The IC, provided we do not identify you publicly without your permission.

11. Disclaimers and Responsibility

The IC is a media and learning platform. Unless we expressly agree otherwise in writing, our Products and Services are educational and informational. They are not a substitute for professional advice, diagnosis, treatment, therapy, financial planning, legal advice, tax advice, regulated investment advice, employment advice, retirement advice or emergency support.

You should obtain advice from an appropriately qualified professional before making a decision with legal, financial, medical, therapeutic, tax, investment, employment, pension, immigration or other material consequences. We do not guarantee a particular outcome, result, income, opportunity, relationship, health outcome, location choice or life decision from using The IC.

Nothing in this section is intended to exclude any statutory term or remedy that cannot lawfully be excluded.

12. Our Liability

12.1. Liability That We Do Not Exclude

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

12.2. Consumers

If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, for business losses, or for losses caused by an event outside our reasonable control, except where the law says otherwise.

12.3. Business Customers

If you use a Product or Service for business purposes, we exclude, to the fullest extent permitted by law, liability for loss of profit, loss of business, business interruption, loss of anticipated savings, loss of data, loss of goodwill or reputation, and indirect or consequential loss. Our total liability for all claims connected with the relevant Product or Service will not exceed the fees you paid us for it in the 12 months before the event giving rise to the claim.

12.4. Your Responsibility

You remain responsible for the choices you make and for checking whether a Product, Service or Assessment is appropriate for your own circumstances. The safeguards in section 4 are particularly important for the Snapshot.

13. Privacy and Data Protection

We process personal data in accordance with The IC Privacy Notice and Cookie Policy. They explain the controller, the information collected, lawful bases, cookies, suppliers, retention, international transfers, rights and how to complain.

Please read the relevant privacy information before you provide personal data. If an Assessment, research activity, event or Product involves a new or more sensitive use of data, we will provide additional information and obtain any consent required before that use begins.

14. Changes, Suspension and Termination

14.1. Changes to These Terms

We may update these Terms for legal, security, operational or product reasons. A revised version will show a new effective date. Changes normally apply to orders, bookings and acceptances made after that date. If a material change affects an ongoing paid Product, we will give reasonable notice and explain any relevant right to cancel before the change takes effect, unless a change is required immediately by law or for security reasons.

14.2. Suspension or Termination

We may suspend or terminate a Product, Service, subscription or access right where you materially breach these Terms, fail to pay, misuse a Product, create a safety or security risk, or where we reasonably need to protect our legal rights or other participants. We will act reasonably and will not remove a statutory right to a refund or other remedy.

You may stop using a free Product or Service at any time. You may cancel a paid Product or Service in accordance with these Terms, any product-specific terms and your statutory rights.

15. Complaints and Disputes

If you have a complaint, please contact us first at hello@midlennial.com with enough information for us to investigate. We will try to resolve it fairly and promptly.

These Terms are governed by the law of England and Wales. If you are a consumer, you may have mandatory rights under the law of the country in which you live, and nothing in these Terms removes those rights. The courts of England and Wales will have jurisdiction, except where consumer-protection law gives you a right to bring a claim in another court.

16. General

If any part of these Terms is found unlawful or unenforceable, the remaining parts will continue in force. A failure to enforce a right is not a waiver of that right. No person other than you and us has a right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999, except where the law says otherwise.

These Terms, the relevant product-specific terms, the order or booking confirmation and the applicable Privacy Notice form the agreement between you and us in relation to the relevant Product or Service. They do not limit or exclude liability for fraud or fraudulent misrepresentation.

Appendix 1. Model Cancellation Form

Complete and return this form only if you wish to cancel a contract. You do not have to use this form; you may cancel by any other clear statement.